Our last issue dealt with the topic wealth creation on Facebook. In this issue we are going to talk about Facebook marketing and Facebook Groups for your online business.
The Groups feature has recently been improved making it a lot easier to navigate. As a strong point, the Facebook Group Application can not be used for professional purposes in order to build a target market. A Group can be kept hidden from other Facebook users in case the moderator chooses to do so. The Groups feature of Facebook allows the members of that group to interact with one another through several discussions as well as post links, photos and even documents.
While the Groups feature has its share of strengths, it also has some limitations when compared to Fan and Business pages on Facebook. In order to work around this limitation, companies can either have an employee open a personal account and then take control of their Facebook promotion efforts or be very careful who they choose as contacts in their business page. Even the business owner can do this right away.
Let’s quickly check out a few ways to apply social media management and using the Facebook Group Application to your advantage:
- As Connection to other Industry Figures
Whichever industry you fit in with, a strong conversation on the key points and issues of the community is one way to develop your reputation whether through official forums or through informal discussions in a medium like Facebook. Though one might argue that you are indeed talking to competition, it is unwise to scrimp on ideas as this is one way to make a buzz in the community. So don’t be afraid to share and moderate a closed or open discussion (whichever you prefer) with other internet marketers. You might just harvest some advantages you wouldn’t have had otherwise.
- As a Support Group
Do you have many doubts concerning marketing campaigns and other elements of operating a home business? In case you need to discuss some internal issues with the admin, how do you go about it? With Facebook for Business, you can quickly do this with as much openness or privacy as you want.Employees will appreciate the written support and this will help them feel like they’re not alone in resolving the problem. You and your team will also be able to publish some accomplishments at the wall and who knows? This might even turn out to be a motivation for everyone.
- As a Call for Corporate Social Responsibility
Are you getting ready for a fundraising activity? Or what if you want to connect with the charity or advocacy group that you’re organization is involved in? Facebook will give your efforts a strong sense of accountability. Not only that, it will also help you become more organized should there be a need for some volunteers from your team. If you decide to make it an open discussion, then even customers and other companies can get involved.
As A Way To Keep Up With Staff Members Regular interaction among the employees is an essential aspect of any business. All businesses must be able to communicate with everyone in the team quickly and easily. For any issue that needs to be discussed within a staff, Facebook makes this possible without too much hassle or preparation such as having to hold a meeting. There are live chats, posts and photo updates so that workers from outside feel like they’re still under the company umbrella no matter where they go.
Make sure you look for your next issue soon. We are going to talk about the right way to interact with you Facebook friends & fans.
Nathan M. O. Hatcher.
There are certainly a lot of ways to make use of Facebook for Business. Do you want to learn more, see here for additional Facebook marketing tips and tricks.
Filed under Internet Marketing by Eugene Wilson
In our previous issue, we discussed about effectively communicating with your Facebook fans. In this issue, we are going to talk about using Facebook marketing to give something of worth to your clients and customers.
Here’s the fact: Over 50% of the whole Facebook community log in to their personal accounts each day. This suggests that with approximately 500 Million users of Facebook, over 250 Million are able to view your page.
Imagine being qualified to tap a portion of that market for your own product or service. That represents enormous amounts of dollars in return.
Even so, that doesn’t mean you can just come up with a Facebook account and expect it to make you rich overnight. Like an official web page, a Facebook account must be worked tirelessly on, adjusted, upgraded and evaluated.
It’s essential that you first determine whether your Facebook business page is presenting worthwhile results while keeping your reputation healthy.
Do you want to give a touch of corporate professionalism as an extension of your conventional office?
Do you want to add a touch of fun and excitement which will appeal to your target audience?
Or do you simply want your page to be a customer service area where informal questions and inquires can be attended to?
It’s important that you always regard value as your top priority whenever posting anything on your page. Avoid posting boring or unnecessary things. This means resisting the urge to post personal content or even things that seem fascinating but aren’t helpful to your audience.
Here are a few more suggestions you should contemplate:
- Get Testimonials from Customers
Looking at a person’s Facebook wall is one of the most well-known pastimes of men and women who are enthusiastic about social networks.At present, social media management provides various benefits to entrepreneurs. You can win over prospects by using testimonials from your current customers or clients. So why not ask your past clients for testimonials? Of course, you would most appreciate highly favorable feedback if given under your own accord. Yet, this may not always be the case based on the value of your products or services. So offer incentives, give out prizes or hold a contest. Say, for example, that every Facebook feedback will give them a 5% discount during their next purchase.
- Interact with Potential Customers
Whenever there are queries with regards to your products or services on Facebook, be sure that you get back to them straight away. Also, you’ll gain a good impression by answering the inquiries very timely. If you cannot do this, apologize for the late reply.
To save yourself from answering the same questions over and over again, you’ll want to provide something like a FAQ segment on your page. If all the information can’t be provided in the space available, then try using a Notes Page or a similar application.
- Upload Relevant Photos
Some use the Photos Page while some make pseudo-shops where they feature their products. Any of these is fine as long as the product images are shown in good quality. Working with low-end pictures will give your products a low end impression. So be meticulous in choosing those. For instance, if you have a jewelry business, you can promote it on Facebook by posting photos that feature the intricate designs of your jewelry pieces.
Keep these simple tips in mind when interacting with your friends and fans for a successful Facebook marketing venture.
Be sure to read our next issue of Facebook for Business soon.
You can get the traffic if you choose to make use of Facebook for Business. However, if you want to learn more, click here to know more Facebook marketing strategies.
Filed under Internet Marketing by Geraldine Gray
